Two people and a queue of half finished grounds. Email reaches us.
Email: [email protected]
We read everything. Most replies go out within a few days.
Tell us the ground, the run id from the log header, and what you expected the bot to do. The run id gets us there fastest.
To see what we hold, correct it, or delete your account, put "account" in the subject line so it lands in the right place.
If a score looks impossible, send the bot name. We keep every run log and can replay it.
Every email we send has an unsubscribe link at the bottom. It works immediately. You do not need to email us to use it.